Complete Platform Handbook

Your Salary, On Time, Every Time

Version 2.0 | June 2026

Eliminating late and erratic salary payments across Africa

Table of Contents

  1. Introduction
  2. The Problem We Solve
  3. How Every27 Works
  4. Getting Started
  5. For Companies
  6. For Employees
  7. Attendance & Time Tracking
  8. HR Suite β€” Leave Management
  9. Performance Management & Appraisals
  10. Tax Compliance (Nigerian PAYE)
  11. Accounting & Invoicing
  12. Pricing & Fees
  13. Salary Advance
  14. The 27th - Payday
  15. Security & Trust
  16. Frequently Asked Questions
  17. Contact & Support

1. Introduction

What is Every27?

Every27 is a modern payroll management platform designed specifically for African businesses. We ensure that employees receive their salaries on time, every time - specifically on the 27th of every month.

Our Mission

To eliminate late and erratic salary payments across Africa by providing a reliable, automated payroll solution that benefits both employers and employees.

Our Promise

"Your salary, on the 27th, every month - guaranteed."

For Companies

Automated payroll processing, reduced administrative burden, and improved employee satisfaction.

For Employees

Predictable payments, salary advance options, and complete financial transparency.

For Africa

Building trust, improving productivity, and creating financial stability across the continent.


2. The Problem We Solve

The Reality of Salary Payments in Africa

Millions of workers across Africa face a common challenge: unpredictable salary payments. This creates:

πŸ’Έ Financial Stress

Employees cannot plan their finances effectively

πŸ“‰ Reduced Productivity

Workers distracted by financial uncertainty

🀝 Trust Issues

Damaged employer-employee relationships

🌍 Economic Impact

Delayed payments ripple through families and communities

Common Causes of Late Payments

The Every27 Solution

Automates payroll processing - No manual intervention needed
Ensures timely payments - Every 27th, without fail
Provides financial flexibility - Salary advances for employees
Builds accountability - Transparent tracking for all parties

3. How Every27 Works

The Every27 Ecosystem

Simple 4-Step Process

Company Onboarding

Request an invite, submit documentation, get approved, and complete your profile setup.

Add Your Employees

Create employee accounts with their details, set salaries, and they receive login credentials via email.

Fund Your Wallet

Add funds to your company wallet via XpressPayments or bank transfer. Funds are held securely until payday.

Automatic Payday

On the 27th, we automatically process payroll. Employees get paid and can withdraw to their bank accounts!

How Money Flows

β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”
β”‚                   EVERY27 PLATFORM                      β”‚
β”œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€
β”‚                                                         β”‚
β”‚   β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”                   β”Œβ”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”  β”‚
β”‚   β”‚   COMPANY    β”‚                   β”‚   EMPLOYEE   β”‚  β”‚
β”‚   β”‚   WALLET     β”‚ ──On the 27th──▢  β”‚    WALLET    β”‚  β”‚
β”‚   β”‚              β”‚   Auto-Transfer   β”‚              β”‚  β”‚
β”‚   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜                   β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜  β”‚
β”‚         β–²                                    β”‚          β”‚
β”‚         β”‚                                    β–Ό          β”‚
β”‚   Fund Wallet                          Withdraw to      β”‚
β”‚   (XpressPayments                      Bank Account     β”‚
β”‚    or Bank Transfer)                   (XpressPayments) β”‚
β”‚                                                         β”‚
β””β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”€β”˜
            

4. Getting Started

For Companies

Eligibility Requirements

To join Every27, your company must:

Registration Process

Request Invite
Visit www.every27.com, click "Request Access", fill out the form, and submit.
Document Submission
Upload your CAC Certificate, provide company contact information and authorized representative details.
Review & Approval
Our team reviews your application (1-3 business days) and sends email notification.
Account Setup
Log in, complete your profile, set up your wallet, and start adding employees.

For Employees

Note: Employees don't register directly. Here's what to expect:
  1. Your company adds you to the Every27 platform
  2. You receive an email with your login credentials
  3. Log in to your personal dashboard
  4. Update your password for security
  5. Add your bank details for withdrawals
  6. Start using the platform!

5. For Companies

Company Dashboard Overview

Your dashboard provides:

πŸ’° Wallet Balance

Current funds available

πŸ‘₯ Employee Count

Total active employees

πŸ“Š Payroll Summary

Upcoming payment obligations

πŸ“œ Transaction History

All wallet activities

Managing Employees

Adding a New Employee

  1. Navigate to "Employees" section
  2. Click "Add New Employee"
  3. Enter employee details (name, email, phone, salary)
  4. Click "Create Account"
  5. Employee receives login credentials via email

Employee Information Required

Field Required Notes
Full Name Yes As it appears on bank account
Email Yes Used for login and notifications
Phone Number Yes For verification and alerts
Monthly Salary Yes Gross monthly salary amount
Department No For organization purposes
Bank Details No Can be added by employee

Adjustments: Bonuses, Deductions & Allowances

You can add various adjustments to employee payroll:

βž• Bonuses

Add extra compensation for performance or special occasions

βž– Deductions

Apply deductions for loans, advances, or other reasons

πŸ’Ό Allowances

Add transport, housing, or other allowances

Important: All adjustments are visible to employees in their dashboard with the reason provided.

Funding Your Wallet

Option 1: XpressPayments (Instant)

  1. Click "Fund Wallet"
  2. Enter amount
  3. Select "Pay with XpressPayments"
  4. Complete payment
  5. Wallet credited instantly βœ“

Option 2: Bank Transfer (Manual)

  1. Click "Fund Wallet"
  2. Select "Bank Transfer"
  3. Make transfer to our provided bank details
  4. Upload payment receipt on the platform
  5. Our team verifies and credits your wallet (within 24 hours)

Salary Advance Control

Companies have full control over the salary advance feature:


6. For Employees

Employee Dashboard Overview

Your personal dashboard shows:

πŸ’³ Wallet Balance

Money available for withdrawal

πŸ’΅ Salary Information

Your monthly salary and breakdown

⚑ Advance Status

Current advance balance (if any)

πŸ“… Next Payday

Countdown to the 27th

Understanding Your Wallet

Your Every27 wallet is where your salary is deposited. Think of it as your personal account within the platform.

Wallet Activities Include:

Viewing Your Salary Breakdown

Component Description
Base Salary Your standard monthly salary
Bonuses Additional payments from employer
Allowances Transport, housing, etc.
Deductions Any amounts deducted by employer
Advance Repayment If you took a salary advance
Net Salary Final amount credited to wallet

Withdrawing Your Funds

How to Withdraw

Go to "Withdraw" section
Enter withdrawal amount
Confirm your bank details
Click "Withdraw"
Funds sent to your bank account βœ“

Withdrawal Information

Feature Details
Processing Time Near-instant via XpressPayments
Minimum Amount No minimum
Maximum Amount Your available balance
Fees Standard bank transfer fees apply
Important: Ensure your bank account name matches your name on Every27 to avoid withdrawal issues.

7. Attendance & Time Tracking

Clock-In / Clock-Out

Employees can clock in at the start of their workday and clock out when they're done β€” directly from the dashboard, with one click. Every event is timestamped and saved to a tamper-resistant log.

⏱️ One-Click

Clock in and out from the employee dashboard. No timesheets, no spreadsheets.

πŸ“ Location Capture

Each clock event optionally records GPS coordinates and accuracy β€” useful for field staff and remote/hybrid teams.

πŸ“ Notes

Employees can add a short note to any clock-in or clock-out (e.g. "client visit", "remote β€” internet down").

🧾 Full History

Every entry is kept β€” viewable per employee, with totals computed per day, week, and month.

What Companies See

Privacy & Consent

Location capture is opt-in at the device level β€” employees see the system permission prompt the first time and can decline. Even with location declined, the clock-in still records (without coordinates), so attendance is never blocked.

Coming on Mobile: The Every27 Employee Android app lets staff clock in/out from their phone with the same single tap. iOS will follow.

8. HR Suite β€” Leave Management

Built-In Leave Management

A full leave-management system is included for every company β€” no add-ons, no separate HR tool.

Leave Types

Configure the leave types that match your policy. Common types include:

🌴 Annual Leave

πŸ€’ Sick Leave

πŸ‘Ά Maternity / Paternity

πŸ“š Study / Exam

πŸ’Ό Casual Leave

πŸ•ŠοΈ Compassionate

Each type has a configurable per-year entitlement and an optional colour tag for easy scanning.

Request Flow

Employee submits a leave request with type, start date, end date, and reason
System validates remaining balance and date conflicts
Company admin reviews the request in the leave inbox
Approve or reject with a note β€” employee is notified
Balance auto-updates when leave is approved

Balance Tracking

Each employee sees their leave balance per type on their dashboard:

Leave Type Entitled Used Remaining
Annual20 days5 days15 days
Sick10 days1 day9 days
Casual5 days0 days5 days

For Company Admins


9. Performance Management & Appraisals

Structured Performance Reviews

Run formal appraisal cycles β€” monthly, quarterly, half-yearly, or annually β€” with both employee self-assessment and manager assessment built in.

How a Cycle Works

Company creates a cycle with start date, end date, and the questions/competencies to score
Employees self-assess β€” rate themselves and add commentary on each competency
Managers assess β€” independent ratings and feedback on the same competencies
Both sides finalise β€” gaps and agreements are visible side-by-side
Outcome is saved β€” used for raises, promotions, growth plans

What's Included

πŸ“‹ Configurable Competencies

Pick what matters: teamwork, ownership, technical skill, customer focus β€” whatever fits your culture.

⭐ Ratings + Comments

Star or numeric ratings, plus narrative comments for context.

πŸ‘€ Self & Manager Views

Each side completes independently, then both views unlock for the calibration conversation.

πŸ“… History

Every past appraisal is kept on the employee's profile for the long view.

Open Appraisals on the Dashboard

If a cycle is open, both employees and managers see a reminder card on their dashboard β€” so nothing falls through the cracks.


10. Tax Compliance (Nigerian PAYE)

Nigerian PAYE, Built In

Every27 applies Nigerian PAYE (Pay-As-You-Earn) rules to each employee's salary automatically β€” using the statutory Consolidated Relief Allowance and the progressive tax bands.

How Tax is Calculated

  1. Start from the employee's gross annual salary (monthly Γ— 12 + recurring allowances)
  2. Apply Consolidated Relief Allowance (CRA) β€” higher of ₦200,000 or 1% of gross, plus 20% of gross
  3. Subtract statutory deductions (pension, NHF, NHIS where applicable)
  4. Apply the progressive tax bands to the taxable income
  5. Divide annual tax by 12 to get the monthly PAYE

One Switch, One Source of Truth

The company controls whether tax is actually deducted on payroll via a single setting β€” Apply Tax to Payroll β€” in the admin tax page. Turning it on means tax is deducted every 27th; turning it off means no deduction.

When the switch is on, the tax line shows up consistently in:

One switch, one number, everywhere β€” no risk of the dashboard saying one thing and the payslip saying another.

Tax Identification Number (TIN)

Each employee profile has an optional Tax ID (TIN) field. Companies that file PAYE returns can store TINs centrally β€” useful for tax authority filings and remittance schedules.

What Companies See

πŸ“Š Tax Breakdown

Per-employee projected annual tax and current-month PAYE, side-by-side.

πŸ”„ Toggle

Apply to Payroll on/off β€” controls whether PAYE is actually deducted on the 27th.

πŸ“₯ Audit Records

Each deducted PAYE shows up as its own line in the company transaction log.

Note: Every27 calculates and tracks PAYE. Remittance to the relevant State Internal Revenue Service is the employer's responsibility β€” your account manager can guide you on the filing rhythm.

11. Accounting & Invoicing

Bookkeeping Built In

Every27 includes a light accounting module so you can track money flowing in and out of the business β€” not just payroll.

What You Get

πŸ’΅ Money In / Money Out

Log revenue, expenses, and one-off entries. Each entry has a category, amount, date, and notes.

πŸ‘₯ Customers

Maintain a list of your customers with contact details β€” used for invoicing.

🧾 Invoices

Create, send, and track invoices. Status auto-updates from draft β†’ sent β†’ partially paid β†’ paid β†’ overdue.

πŸ’‘ AI Insights

Smart, plain-English tips on cash flow, receivables, and unusual spend patterns β€” generated on demand.

Invoice Lifecycle

Draft β€” build the invoice with line items, tax, due date
Send β€” mark as sent (or download the PDF and email it yourself)
Record payments β€” full or partial; multiple payments per invoice are supported
Auto status β€” Every27 marks it Partially Paid / Paid / Overdue based on the payment log
Undo / delete β€” fix mistakes safely (undo a paid mark, delete an erroneous invoice)

Why It's in Every27

Payroll doesn't sit in isolation β€” salaries are the largest line in most small businesses' cash flow. Keeping bookkeeping and payroll in the same place means you see the full picture: receivables coming in, salaries going out, and the runway in between.

Single source of truth: Invoice payments are recorded as money-in entries automatically β€” no double bookkeeping, no reconciliation between two systems.

12. Pricing & Fees

Transparent Pricing

Every27 believes in clear, straightforward pricing with no hidden fees.

Fee Structure

Our pricing is based on staff size β€” the cost per employee reduces as your workforce grows.

Staff Size Price per Employee / Month
1 – 10 employees ₦1,500
11 – 30 employees ₦1,300
31 – 100 employees ₦1,100
101 – 250 employees Custom pricing
250+ employees Enterprise pricing

How Access Fees Work

Example Calculation

Company: ABC Limited
Active Employees: 20 (Tier: 11 – 30)
Monthly Salaries Total: ₦2,000,000

Access Fees: 20 Γ— ₦1,300 = ₦26,000
Total Required in Wallet: ₦2,026,000

On the 27th:
1. Access Fees Deducted: ₦26,000
2. Salaries Paid: ₦2,000,000
                

What's Included

Your access fee covers everything you need to run payroll end-to-end:

βœ“ Payroll processing

βœ“ Employee management

βœ“ Attendance tracking

βœ“ Salary calculations

βœ“ Allowances & deductions

βœ“ Reporting

βœ“ Bookkeeping / accounting

βœ“ Compliance workflows

Dedicated Account Manager

In addition, every business is assigned a dedicated account manager who helps with:


13. Salary Advance

What is Salary Advance?

Salary Advance allows employees to access a portion of their earned salary before the official payday. It's a financial tool designed to help employees manage unexpected expenses.

How It Works

Employee requests an advance through their dashboard
System validates eligibility and amount
Funds are credited to employee's wallet instantly
On the 27th, advance + fee is deducted from salary
Remaining salary is credited to wallet

Eligibility Criteria

Requirement Details
Employment Period Must be on platform for at least 1 month
Company Approval Company must have feature enabled
Individual Status Not blocked by employer
Outstanding Balance Current owing must allow new advance within limit

Advance Limits

Maximum Advance

75%

of monthly salary

Multiple Advances

βœ“

Allowed (within 75% total limit)

Example

Employee Salary: ₦100,000
Maximum Advance: ₦75,000 (75%)

Scenario 1:
- Takes ₦30,000 advance
- Can still take up to ₦45,000 more

Scenario 2:
- Takes ₦75,000 advance
- Cannot take any more until repaid
                

Transaction Fee

A 7% transaction fee applies to all salary advances:

Advance Amount Fee (7%) Total Repayment
₦10,000 ₦700 ₦10,700
₦25,000 ₦1,750 ₦26,750
₦50,000 ₦3,500 ₦53,500
₦75,000 ₦5,250 ₦80,250

Repayment

Repayment Example

Employee: John Doe
Salary: ₦100,000
Advance Taken: ₦50,000
Transaction Fee: ₦3,500
Total Owing: ₦53,500

On the 27th:
- Gross Salary: ₦100,000
- Less Advance Repayment: ₦53,500
- Net Credited to Wallet: ₦46,500
                
Important Notes:
  • No Partial Repayment: Full advance + fee is deducted on payday
  • Multiple Advances: Total owing cannot exceed 75% + fee
  • Company Control: Your employer can enable/disable this feature

14. The 27th - Payday

Why the 27th?

We chose the 27th because:

What Happens on the 27th

Every 27th of the month, our system automatically:

Check Company Wallet Balance
Deduct Access Fees (tier rate Γ— active employees)
Verify Remaining Balance Covers All Salaries
For Each Employee:
a. Calculate gross salary + adjustments
b. Deduct any salary advance owing
c. Credit net amount to employee wallet
Send Notifications to All Parties

Processing Rules

Scenario What Happens
Wallet has sufficient funds Full payroll processed
Wallet insufficient for salaries Access fees deducted, salaries skipped
27th falls on weekend/holiday Processing still happens on the 27th

Notifications

On payday, all parties receive email notifications:

Company Receives:

  • Payroll summary
  • Total amount disbursed
  • New wallet balance
  • Any issues encountered

Employees Receive:

  • Salary credit confirmation
  • Breakdown (gross, deductions, net)
  • New wallet balance
  • Withdrawal instructions

If Payroll Cannot Process

If your company's wallet is insufficient:
  1. Access fees are still deducted
  2. Salaries are not paid
  3. Company receives alert notification
  4. Employees are notified of the delay

Company Action Required: Fund wallet immediately and contact Every27 support for manual processing.


15. Security & Trust

Our Security Measures

Every27 takes security seriously. We implement:

πŸ” Two-Factor Authentication (2FA)

  • Required for all logins
  • 6-digit code sent to email
  • Codes expire after 10 minutes
  • Protects against unauthorized access

πŸ”’ Data Encryption

  • All data encrypted in transit (SSL/TLS)
  • Sensitive data encrypted at rest
  • Bank details stored securely
  • Regular security audits

πŸ›‘οΈ Account Protection

  • Strong password requirements
  • Session timeout for inactivity
  • Login attempt monitoring
  • Suspicious activity alerts

Platform Trust Features

For Companies

For Employees

Our Commitments

Privacy: We never share your data with third parties
Transparency: All fees and processes are clearly communicated
Reliability: 99.9% uptime commitment
Support: Dedicated customer support team

16. Frequently Asked Questions

General Questions

Q: What is Every27?

A: Every27 is a payroll management platform that ensures employees receive their salaries on the 27th of every month, solving the problem of late and erratic payments.

Q: Why is it called Every27?

A: Because we process and pay salaries every 27th of the month, without fail.

Q: Is Every27 available outside Nigeria?

A: Currently, we operate only in Nigeria. We plan to expand to other African countries soon.


Company Questions

Q: How do I sign up my company?

A: Visit www.every27.com, click "Request Access," and submit your company details. Our team will review and approve your application.

Q: What documents do I need?

A: You'll need your CAC Certificate or Business Registration document.

Q: How long does approval take?

A: Typically 1-3 business days after submitting all required documents.

Q: What if I don't have enough funds on the 27th?

A: Access fees will be deducted, but salaries won't be processed. You'll need to fund your wallet and contact support.


Employee Questions

Q: How do I create an account?

A: You don't create one directly. Your employer adds you to the platform, and you receive login credentials via email.

Q: When do I get paid?

A: On the 27th of every month.

Q: Can I take a salary advance?

A: Yes, if you've been on the platform for at least 1 month and your company has enabled the feature.

Q: What's the maximum advance I can take?

A: Up to 75% of your monthly salary.

Q: Is there a fee for salary advance?

A: Yes, a 7% transaction fee is added to your repayment amount.


Security Questions

Q: Is my money safe?

A: Yes. We use bank-grade security measures and your funds are held securely until disbursement.

Q: What is 2FA?

A: Two-Factor Authentication. After entering your password, you'll receive a code via email to verify it's really you.


17. Contact & Support

Get in Touch

We're here to help you succeed with Every27.

πŸ“§ General Inquiries

Email: hello@every27.com

Response Time: Within 24 hours

πŸ†˜ Customer Support

Email: support@every27.com

For: Account issues, help with platform features

πŸ’Ό Business Inquiries

Email: business@every27.com

For: Partnerships, enterprise solutions

βš™οΈ Technical Support

Email: tech@every27.com

For: Integration support, API access, technical issues

βš–οΈ Legal Matters

Email: legal@every27.com

For: Contracts, compliance, legal inquiries

πŸ”’ Security Issues

Email: security@every27.com

For: Report security vulnerabilities or fraud

Office Address

Every27 Limited
[Office Address]
Lagos, Nigeria

Operating Hours

Monday - Friday 8:00 AM - 6:00 PM (WAT)
Saturday 9:00 AM - 2:00 PM (WAT)
Sunday Closed

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